City of Richmond – Working with People Experiencing Homelessness Level One – Mindskills.ca

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Working with People Experiencing Homelessness - Level One

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Course Content

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Module One – Introduction to Homelessness in Richmond 3 Topics | 1 Quiz

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Module Content

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Module One – Introductory Video

Stigma and Language

How Many People are Experiencing Homelessness in Richmond?

Homelessness Skills Training – Module One Quiz

Module Two – Introduction to Mental Health and Substance Use 4 Topics | 1 Quiz

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Definitions of Mental Health

Understanding Trauma

Connection to Homelessness

Homelessness Skills Training – Module Two Quiz

Module Three – Communication Skills 101 5 Topics | 1 Quiz

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Module Three – Introductory Video

Non-Verbal Communication

Verbal Communication

Listening as a Skill

Homelessness Skills Training – Module Three Quiz

Module Four – Boundaries 5 Topics | 1 Quiz

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Module Four – Introductory Video

Importance of Boundaries

Types of Boundaries

Confidentiality

Homelessness Skills Training – Module Four Quiz

Module Five – Behaviours that Challenge 2 Topics | 1 Quiz

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De-escalation Skills

Homelessness Skills Training – Module Five Quiz

Module Six – Emergency Situations 1 Topic

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Opiate Response

Module Seven – Resource Navigation 1 Topic | 1 Quiz

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General Tips for Resource Navigation

Homelessness Skills Training – Module Seven Quiz

Module Eight – Self-Care 4 Topics

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Importance and Limitations of Self-Care

City of Richmond Resources

Other Resources

Build a Self-Care Plan

End Of Course Survey

Homelessness Skills Training – Final Quiz