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Working with People Experiencing Homelessness - Level One
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Course Content
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Module One – Introduction to Homelessness in Richmond
3 Topics
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1 Quiz
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Module One – Introductory Video
Stigma and Language
How Many People are Experiencing Homelessness in Richmond?
Homelessness Skills Training – Module One Quiz
Module Two – Introduction to Mental Health and Substance Use
4 Topics
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1 Quiz
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Definitions of Mental Health
Understanding Trauma
Substance Use
Connection to Homelessness
Homelessness Skills Training – Module Two Quiz
Module Three – Communication Skills 101
5 Topics
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1 Quiz
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Module Three – Introductory Video
Non-Verbal Communication
Body Language
Verbal Communication
Listening as a Skill
Homelessness Skills Training – Module Three Quiz
Module Four – Boundaries
5 Topics
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1 Quiz
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Module Four – Introductory Video
Definitions
Importance of Boundaries
Types of Boundaries
Confidentiality
Homelessness Skills Training – Module Four Quiz
Module Five – Behaviours that Challenge
2 Topics
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1 Quiz
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Definitions
De-escalation Skills
Homelessness Skills Training – Module Five Quiz
Module Six – Emergency Situations
1 Topic
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Opiate Response
Module Seven – Resource Navigation
1 Topic
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1 Quiz
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General Tips for Resource Navigation
Homelessness Skills Training – Module Seven Quiz
Module Eight – Self-Care
4 Topics
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Importance and Limitations of Self-Care
City of Richmond Resources
Other Resources
Build a Self-Care Plan
End Of Course Survey
Homelessness Skills Training – Final Quiz
